FAQ
Hong Kong International Airport Transfer
Q：How much does the airport transfer service cost?
A：King's Limousine airport transfers are priced by vehicle type and destination zone, starting from several hundred HKD for a Mercedes-Benz S-Class sedan. Contact our 24/7 team for an all-inclusive quote tailored to your route and requirements — no hidden charges.
Q：How do I book an airport transfer?
A：You may book via our official website kingslimo.com, by email, or by phone. We recommend booking 24–48 hours in advance to secure your preferred vehicle. Upon confirmation, you will receive your chauffeur's name and contact details.
Q：What vehicle options are available for airport transfers?
A：Our fleet includes BMW i7, Mercedes-Benz S-Class luxury sedans, seven-seat premium MPVs, and coaches of various sizes — ideal for solo travellers, families, or large groups. All vehicles are meticulously maintained for safety and comfort.
Q：Which areas does the airport transfer service cover?
A：Our airport transfer covers all of Hong Kong — Hong Kong Island, Kowloon, New Territories, and outlying islands. Whether your destination is a city hotel, business district, or residential area, we provide door-to-door service.
Q：What happens if my flight is delayed or arrives early?
A：Our dispatch team monitors your flight status in real time and adjusts pick-up timing automatically. Whether your flight is delayed or lands early, your chauffeur will be waiting in the arrivals hall — no extra notification or surcharge required.
Q：Where will the chauffeur meet me at the airport?
A：Your chauffeur will hold a name board and wait at a designated spot in the arrivals hall. You may also request pick-up at a specific exit or VIP channel. Detailed meeting instructions are sent via SMS or email before your arrival.
Q：Can I book an airport transfer for late-night or early-morning flights?
A：Absolutely. King's Limousine operates 24/7. Regardless of your flight time — whether a red-eye departure or pre-dawn arrival — our professional chauffeurs are on standby to ensure a safe and punctual transfer.
Q：What is the cancellation policy for airport transfers?
A：Cancellations made at least 24 hours before the scheduled pick-up are free of charge. Cancellations or changes within 24 hours may incur a fee. Please refer to the terms and conditions included in your booking confirmation for full details.
Q：Can I add a stop during my airport transfer?
A：Yes. Simply request an additional stop when booking — for example, dropping a fellow traveller at their hotel before continuing to your destination. An adjusted fare based on distance and waiting time will be quoted and confirmed in advance.
Q：How does your airport transfer differ from a regular taxi?
A：King's Limousine delivers a premium chauffeured experience: a designated Mercedes-Benz or luxury MPV, a uniformed professional chauffeur, real-time flight tracking, complimentary waiting time, and 24/7 customer support — a level of service a standard taxi simply cannot match.